3rdagesolutions.com owns and runs this website.
We are committed to protecting your privacy and take the security of your information very seriously. We aim to be clear and transparent about the information we collect about you and how we will use that information.
This statement covers:
- the role of the data controller
- what personal data we collect
- what we use your personal data for
- how long will we hold onto your personal data
- who will have access to your personal data
- your rights
- how to make a complaint
The data controller
The 3rdagesolutions.com is the data controller for all personal data that is collected and used by this website. A data controller is the legal entity that determines how and why personal data is collected and used.
Data protection officer (DPO)
The DPO oversees compliance with data protection. The DPO can be contacted by completing the contact form.
What personal data we collect
Personal data is any information relating to you that lets us identify you. For example, your name, address, contact phone number and email address.
We will handle any data you share with us in line with the General Data Protection Regulation (GDPR). This applies to both general personal data and any special categories of personal data. Where other legal bases are used, you will be told about them when we request your personal data.
What we use your personal data for
Any personal data we collect from you on this website will only be used to:
- give you a better user experience
- keep our website secure
- analyse visitor traffic and how people use our website
- send you newsletters and information notices about promotions from time to time
- get your feedback on the website
- process a complaint
We will not use the data we collect about you for any other purposes without asking for your consent.
We may use anonymised data to analyse, plan and improve our services.
We collect website analytics data that is anonymised and aggregated.
How long will we hold onto your personal data
We will only keep your personal data for as long as it is necessary to fulfil the purpose it is being processed for. When 3rdagesolutions.com no longer needs your personal data, we securely delete or destroy it.
Who will have access to your personal data
Only 3rdagesolutions.com and programme trainers will have access to your personal data.
We use analytics tools to collect information about your use of this website. Part of this information includes your IP address, which is considered personal data. We use anonymised IP addresses for this website. No individual can be identified by their IP address.
Your rights
Under certain circumstances, by law you have the:
- right of access – you can request a copy of the information that we hold about you
- right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete
- right to be forgotten – you can ask for the data we hold about you to be erased from our records
- right to restriction of processing – where certain conditions apply
- right of portability – where certain conditions apply, you have the right to have the data we hold about you transferred to another organisation
- right to object – you can object to certain types of processing such as direct marketing
- right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling
- right to review – in the event that we refuse your request under rights of access, we will tell you the reason
- right to withdraw your consent – where you have consented to receiving emails or newsletters you may withdraw your consent at any time
If you want to exercise any of these rights please submit such a request thought our contact page
When you send a request, we will need to confirm your identity. Once your identity has been confirmed, we will give you your information free of charge. We may charge a fee if we believe your request is clearly unfounded, excessive or repetitive.
Making a complaint
If you are not satisfied with how the 3rdagesolutions.com is processing your personal data, contact our Data Protection Officer through our contact page.
If we are unable to resolve your complaint, you have the right to lodge a complaint directly with our supervisory authority, the Data Protection Commission.